Our processing time for orders typically ranges between 5 to 7 working days. During this period, we diligently prepare, package, and dispatch your order to the cargo service for delivery. Once the order has been handed over to the cargo, we will notify you with all the necessary shipping details and tracking information.
The estimated time for the cargo to deliver your order to your doorstep is within 15 working days at most. We strive to ensure timely and efficient delivery, keeping you informed throughout the process.
In the event that you wish to return or exchange an item, please be aware that such requests are honored within a 14-day window from the date of receipt. This policy is in place to provide you with enough time to assess your purchase. However, it is important to note that all return shipping costs must be borne by the buyer.
Moreover, we urge you to return the item in its original condition. This means the item should be undamaged, unused, and in the same state as when you received it, including all its original packaging. In cases where the item is not returned in its original condition, the buyer may be held accountable for any diminished value of the product. This policy is designed to maintain fairness and ensure that all our customers receive high-quality products.
